Skills for Engaging Effective Dialogue

Cancellation Policy

If you wish to cancel your enrollment in a program, please contact Laura Calandrella by email here. We will refund your tuition based on the schedule below. Cancellations received:

  • 60+ days prior: refunded less $100 fee

  • 30+ days prior: refunded less a $300 fee

  • 29-15 days prior: refunded less a $500 fee

  • 14-7 days prior: one-half of tuition refunded

  • Cancellations received less than 7 days prior to the program will not be refunded

  • In the event a refund must be paid by bank or wire transfer, additional fees may apply.

Transfer Policy:

Once you have registered and paid for a program, one transfer to a scheduled program within 12 months is permitted, pending availability in your desired session. Tuition will not be refunded if not used within 12 months of current program completion.

If you are unable to attend a program you have already paid for, you may send a colleague in your place to the same session, pending program availability.

All transfers will incur a $500 fee.


Laura Calandrella Consulting will not issue any refunds, transfers or credits to workshop participants who are absent from their scheduled session without notice.

Inclement Weather:

All programs will be held as scheduled unless you hear from us otherwise.

If you decide not to attend a training due to weather conditions, but the training has not been cancelled by us, our standard cancellation terms apply. We do not refund travel expenses  (e.g transportation, lodging) or cancellation/change fees incurred by participants.

We advise participants who may encounter inclement weather during their travels to change travel plans accordingly to ensure timely arrival at the workshop.

Our late cancellation and non-participation policies apply to inclement weather scenarios as well.

Cancellation at Laura Calandrella Consulting’s Option:

In the event Laura Calandrella Consulting needs to cancel a program, we will contact all participants using the email address provided during registration and post a notice on the program webpage. In these cases, participants may choose one of the following:

  • A full refund (less transaction fees for bank transfer or wire refunds)

  • No-cost transfer to another, upcoming workshop date for the same program within 12 months.

Fees are based on the date we receive your written request and the start date of a program.

Laura Calandrella Consulting refunds tuition fees only, not individual travel expenses.